Why R&R?

IT Infrastructure Services

Why R&R?
We at, R&R , offer IT infrastructural services enabling companies to refocus on their core services. Infrastructure management is a big challenge. Now, IT infrastructural services are focusing on delivering improved efficiency. We can transform your organization into a flexible computing environment. Our associates help business practices in collaborating using smart phones and other network devices.
As tools and techniques are emerging such as cloud; so, our services can transform your IT environment by leveraging analytics framework. We provide on demand environment solutions to meet the business need. Businesses cannot run without IT infrastructure of an organization.

IT infrastructure services
We deliver IT infrastructure services that are easy to maintain and reliable. We build applications which are easy to use and appealing. At R&R, we help our clients in designing, developing, testing and organizing services. Companies are now adopting technology driven business models to build their IT infrastructure. We help in aligning your business matrix, improve margins, reduce cost, enhances service speed and flexibility. By the help of our experts, you can build and manage a highly available and reliable IT infrastructure.


Consulting and implementation
Those enterprises that are seeking advantage from IT must plan their IT strategy. In the current economic scenario they are under pressure to justify their IT investment. They need a technology partner to help them choose the right technology tools and measure IT effectiveness.
R&R Inc’s infrastructure consulting and implementation services play a key role in assessing and defining customer infrastructure and support roadmap. We conduct an objective assessment of customer’s current infrastructure and support strategy, identify the gaps, recommend solutions in line with business goals and implement the processes for gaining optimum ROI.

Our Approach
R&R Inc. deliver services with a consulting-led approach. This approach helps us to eliminate the risk of execution and deliver a predictable result. We follow the five step approach that can be customized to any of our IT strategy, security, infrastructure and technical support offerings. 1.Research 2.Define 3.Test Runs 4.Implement 5.Optimize


Managed services
Did you know? An efficient and effective management of the infrastructure can help businesses to reduce their IT overheads by over 70%. All businesses need to do is think beyond usual to stay ahead of the game.
However, these high savings are tagged with high risks also. Lack of strategy while managing infrastructure can also increase the overhead cost by 100%. Hence its important to have a smart strategy. The expertise and resources necessary to monitor, maintain and manage infrastructure must be well balanced with the costs and efficiency.
R&R Inc. delivers infrastructure management services to many large technology companies and enterprise businesses. We collaborate with customers to mitigate all the operational hassles of monitoring, maintaining and managing business applications and infrastructure. This helps our customers achieve the balance between business and operational priorities.
Our service delivery model is based on ITIL guidelines and robust transition methodology. This ensures smooth transitions into steady-state managed support, based on service level objectives.


Security services
Businesses are facing a series of information security threats ranging from malware to sophisticated attacks that compromise their day to day operations. The threat is significant for companies that handle large amounts of customer data. In addition, enterprises need to be compliant with various Government regulations and laws.
R&R Inc.’s end to end security expertise reduces the risks in operating and managing your IT infrastructure that includes network, data center, servers and other IT assets. We help reduce the information security management costs and make them more predictable. Our expertise in professional and managed security services ranges from banking, financial services and insurance sector, to manufacturing, retail and other verticals.


Technical support
Technical support is no longer a reactive function. Today, it is all about foreseeing end-user concerns and devising plans to prevent disappointment. It is the quality of technical support service that directly impacts the bottom line of any business.
R&R Inc. has worked with some of the leading technology companies and enterprise businesses and understands their challenges. We offer comprehensive onshore and offshore technical support services for product companies involved in developing enterprise class hardware products and software applications. Our customers achieve significant reduction in the total cost of ownership of their end customers and increase in the product sales, by leveraging our comprehensive services.
Our onshore and offshore technical support includes installation and product support, up and running support, troubleshooting and usage support.
Our round-the-clock technical support approach goes beyond traditional reactive customer issue handling. We believe in proactive customer profiling, predictive analytics and flat tiered models. We collaborate with our customers’ in-house engineers to get a greater understanding of product functionality and technology issues. We leverage this understanding to bridge the gap between real world product issues and technical constraints involved in the development of the product.
Our consulting team plays a key role in assessing readiness and requirements before recommending solutions to customers. This approach enables a higher ROI and greater end user satisfaction.


Delivery infrastructure
R&R Inc. offers its services on a high performing and reliable delivery infrastructure. The state-of–the-art infrastructure and facilities have been refined and enhanced through several engagements with leading enterprises.